Your Future,
Your Wellbeing,
Your Choice!
Our vision is a world where everyone is recognised and encouraged to thrive. Guided by empathy, dedication, inclusion, and commitment, we deliver compassionate and reliable care tailored to individual needs.
Disability Service Provider
Future Wellbeing is a dedicated NDIS registered service provider committed to empowering individuals with tailored support, fostering independence, and enhancing quality of life. With a compassionate approach, we prioritise holistic wellbeing, ensuring every person receives the care and resources they need to thrive.
What We Do
Specialised Support Coordination
In home & Community Support
Capacity Building
Social Programs & Outings
"Your goals are the road maps that guide you and show you what is possible for your life." - Les Brown
Why Choose Us
Expertise in Complex Cases
With over a decade of experience in high-intensity care and support coordination, we specialise in assisting participants with significant barriers to accessing and implementing their support.
Highly Qualified Professionals
Our team includes experts from nursing, mental health, and disability support backgrounds, bringing knowledge and experience to every case.
Tailored & Person-Centred Approach
We take the time to understand each participant’s unique circumstances, developing strategies that align with their goals, preferences, and long-term wellbeing.
Collaborative & Holistic Support
We work closely with families, support workers, and allied health professionals to provide a cohesive and well-integrated support system.
Hours of Operation
Contact Us
For enquiries and support, please call us at
1300 413 713 during our office hours:
- Monday – Friday: 9 AM – 5 PM
For Emergencies Outside of Office Hours:
If you require immediate assistance outside of these hours for urgent matters, please don’t hesitate to contact us. We are committed to providing support when it’s most needed.
- In a life-threatening emergency:
- Dial 000
- Dial 000
- For crisis support and suicide prevention:
- Call Lifeline at 13 11 14
- Call Lifeline at 13 11 14
- For mental health emergencies:
- Contact Beyond Blue at 1300 22 4636
- Contact Beyond Blue at 1300 22 4636
We strive to respond to all enquiries promptly during our operating hours, and we are committed to providing support whenever possible.
Mission
To provide the highest level of quality flexible individualised care in order for people to reach their goals. To provide services in accordance with national standards.
Values
Empathy Dedication Inclusion Commitment
tell us how we did
TESTIMONIALS
Hey mate does NDIS have business award nights that you should enter it? You’ll win it. You got the best company out there. I started with you from the start. Thank you for all your help and all your staff.
Sam
participant
I cannot express enough my heartfelt gratitude to The Future Wellbeing team . From the outset we were embraced on our NDIS journey with an actual focus on us working on goals and progress , our young lady achieved so many of her life goals thanks to the amazing support and we could not be more grateful and proud !!!! Thanks so much team xxx
Kelly B.
participant
We’ve been with Future Wellbeing for a few years now, supporting my 28yr old son Thomas who has Down syndrome. From my very first phone chat with Future Wellbeing, I knew I’d found someone who truly understood the NDIS and the stress that comes with it. My stress dissolved in an instant. The care and support we’ve received for Tom and his plan has been 10/10, and the transition to working with Maddie more recently has been seamless. Having Future Wellbeing in our corner has taken such a weight off my shoulders. I’ve recommended them to friends, and they’ve all said the same—it really can be life changing when you have the right people on your team.
Barbara C.
participant
Frequently Asked Questions About Our Organisation
What services does Future Wellbeing offer?
We offer a wide range of support coordination, and community support services, including individual support, group activities, skills development, and specialised programs for those with specific needs. Our goal is to empower every individual we work with to achieve their fullest potential.
How can I access your services?
Accessing our services is easy. You can fill out a contact form on our website or call us directly. One of our friendly staff members will guide you through the process and help you determine which services are right for you.
Do you provide support for families and carers?
Absolutely. We believe supporting families and carers is crucial. We provide resources, respite services, and educational programs designed to support the well-being of both carers and their loved ones.
Can I volunteer with Future Wellbeing?
We always welcome volunteers! There are many ways to contribute, from direct support roles to administrative work or event organization.
What training do your staff members receive?
Our staff members undergo comprehensive training, including disability support, first aid, and ongoing professional development to ensure they can provide the highest quality of care and support.
Can I choose my own support worker?
As a registered NDIS provider, Future Wellbeing is working within the frameworks to ensure that all participants have choice and control over their support workers. Future Wellbeing uses a unique matching system to ensure that you get your best possible match in staff.
What should I do if I have a complaint or feedback?
Your feedback is important to us. If you have a complaint or wish to provide feedback, you can fill out a feedback form on our website and remain anonymous, call us, or speak to a manager. We're committed to addressing any concerns promptly and effectively.
Do you partner with other local groups?
Yes, we collaborate in these partnerships. Our support workers and support coordinators have developed meaningful and long-term connections with other service providers within our region to collaborate and bring you the best possible outcomes.